Support
Need help with Rosie? We're here to assist you with scheduling, time tracking, and team management.
Frequently Asked Questions
How do I create a roster?
Navigate to the Roster page from the sidebar, select a date range, and start adding shifts by clicking on cells in the grid. You can also use Auto-Fill to automatically generate a schedule based on your templates and staff availability.
How does the time clock work?
Employees can clock in and out from the mobile app or a shared kiosk device. Location verification ensures staff are at the right workplace. Managers can review and approve timesheets from the web dashboard.
How do employees access their schedule?
Once a roster is published, employees can view their upcoming shifts in the Rosie mobile app. They can also request leave, swap shifts, and update their availability.
How do I invite team members?
Go to Staff in the sidebar, add a new staff member with their email address, and they will receive an invitation to create their account and access the employee portal.